Episode 1: Ragnar Fjölnisson, Founder, Chief Strategy Office and Head of Growth at Kaptio

In this episode, Jakub Stefaniak interviews Ragnar Fjölnisson, founder of Kaptio, a company focused on providing a versatile platform for premium multi-day travel. They discuss the role of artificial intelligence (AI) in the Salesforce ecosystem and how it can benefit Kaptio's product strategy. Ragnar shares his insights on the potential impact of AI on productivity, revenue, and the challenges of implementing AI-driven features in the travel industry. They also discusses the importance of trust, data privacy, and the need to wait for Salesforce's Einstein GPT to ensure a secure and efficient AI implementation.

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About the Podcast

AI Innovation meets AppExchange

Expert Insights from leaders in the Ecosystem

"AI Innovation meets AppExchange: Expert Insights from Leaders in the Ecosystem" is a bi-weekly podcast that explores the impact of AI on the AppExchange ecosystem, challenges faced during implementation, opportunities for product development, and ethical considerations.

Hosted by Jakub Stefaniak, the VP of Technology Strategy and Innovation, the podcast features conversations with entrepreneurs and executives from ISV or OEM AppExchange partners. The podcast follows a one-on-one conversation format, with a flexible discussion rather than a formal interview.

Each episode runs for approximately 20-25 minutes and will be made available as both a video and podcast recording for the audience. Discussions around AI's impact on the AppExchange, opportunities, and ethical considerations will showcase industry experts' knowledge of the AI space and drive positive change in the Salesforce ecosystem.

The podcast will create a platform for engaging conversations, encouraging dialogue between industry experts and listeners and helping to establish a network of professionals interested in AI within the Salesforce ecosystem.

If you're interested in learning more about AI's impact on the Salesforce ecosystem, be sure to subscribe to the podcast and newsletter for future episodes and updates.

About your host

Jakub Stefaniak

Jakub Stefaniak
VP, Technology Strategy and Innovation at Aquiva Labs
Salesforce Certified Technical Architect (CTA)