Episode 9

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Published on:

22nd Aug 2023

Episode 9: Nikita Prokopev, Founder at Pharos

In this episode, Jakub Stefaniak has a conversation with Nikita Prokopev, who is the founder of Pharos. While observability has been around for a while, Pharos AI's focus is on providing context-driven visibility into Salesforce errors and troubleshooting tools. Nikita explains how they have evaluated various LLMs and found the most effective for their needs. Another critical aspect discussed is the challenge of pricing and usage-based billing for AI-driven features. Nikita shares their approach of carefully prompt engineering and defining specific use cases to optimize AI interactions and keep costs manageable for both the company and the customers.

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About the Podcast

AI Innovation meets AppExchange
Expert Insights from leaders in the Ecosystem
"AI Innovation meets AppExchange: Expert Insights from Leaders in the Ecosystem" is a bi-weekly podcast that explores the impact of AI on the AppExchange ecosystem, challenges faced during implementation, opportunities for product development, and ethical considerations.

Hosted by Jakub Stefaniak, the VP of Technology Strategy and Innovation, the podcast features conversations with entrepreneurs and executives from ISV or OEM AppExchange partners. The podcast follows a one-on-one conversation format, with a flexible discussion rather than a formal interview.

Each episode runs for approximately 20-25 minutes and will be made available as both a video and podcast recording for the audience. Discussions around AI's impact on the AppExchange, opportunities, and ethical considerations will showcase industry experts' knowledge of the AI space and drive positive change in the Salesforce ecosystem.

The podcast will create a platform for engaging conversations, encouraging dialogue between industry experts and listeners and helping to establish a network of professionals interested in AI within the Salesforce ecosystem.

If you're interested in learning more about AI's impact on the Salesforce ecosystem, be sure to subscribe to the podcast and newsletter for future episodes and updates.

About your host

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Jakub Stefaniak

Jakub Stefaniak
VP, Technology Strategy and Innovation at Aquiva Labs
Salesforce Certified Technical Architect (CTA)